Our Four Customer Service Guarantees

Our Promise

To Provide an Unparalleled Customer Experience


100% Order Accuracy


100% Order Accuracy is what you should expect from your electrical distributor. North Coast Electric guarantees that your order will be 100% accurate.


500 Top Stock


100% Fill Rates are the only acceptable performance level from your electrical distributor. North Coast Electric guarantees that our posted Top 500 Products will never be out of stock.



Click here to see our current top 500 products. 

Will Call 25/25


North Coast Electric guarantees that called ahead "Will Call" orders will be ready in 25 minutes or less. North Coast Electric guarantees that your order will be ready within 25 minutes from the time you call it in.


Next Day Stock Return Credit


When you return resalable stock material purchased from us, North Coast Electric guarantees that your credit will be posted to your account by the close of the next business day.

If we don’t get it right you will receive a $25 Customer Service Guarantee Certificate.

Trust Us With Your Business!


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